Debt collection -- False statements or representation -- Complaint #16119168

Complaint Overview

Complaint ID: 16119168

Company: Aldous & Associates, Pllc

Product: Debt collection

Sub-Product: Other debt

Issue: False statements or representation

Sub-Issue: Attempted to collect wrong amount

State: Florida

ZIP Code: 33062

Date Received: 2025-09-21T12:00:00-05:00

Date Sent to Company: 2025-09-21T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

XXXX XXXX enrolled me in AutoPay and all payments were always withdrawn. After I canceled, the company failed to withdraw a small {$32.00} balance it had authorization to collect and instead sent it to Aldous & Associates for collections. No payments were ever missed, and I disputed the account. Despite my cease-communication request, they continued contacting me by phone and email. I request removal of any negative credit reporting, closure of the account at XXXX balance, and an end to all collection activity.

Frequently Asked Questions

What is Complaint #16119168 about?

Complaint #16119168 was filed against Aldous & Associates, Pllc regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2025-09-21T12:00:00-05:00.

How did Aldous & Associates, Pllc respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Aldous & Associates, Pllc?

Yes, visit the Aldous & Associates, Pllc company profile at readthecomplaint.com/company/aldous-associates-pllc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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