Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #16041295
Complaint Overview
Complaint ID: 16041295
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Georgia
ZIP Code: 30039
Date Received: 2025-09-18T12:00:00-05:00
Date Sent to Company: 2025-09-18T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Experian is reporting a XXXX XXXX XXXX on my credit file. I have obtained a letter from the XXXXXXXX XXXX XXXX confirming that the court does not verify XXXX records with Experian or any credit bureau. This proves Experian is relying on unverifiable third-party data, not official court verification. I previously disputed this item, and Experian marked it as verified. When I requested proof of verification and reinvestigation, Experian provided no supporting documentation. This is a violation of FCRA 611 and demonstrates that Experian did not conduct a reasonable reinvestigation. I request immediate deletion of this XXXX entry from my credit file. Supporting documentation attached. Attached is my certified dispute letter sent on XX/XX/year>, showing that I requested verification and deletion.
Frequently Asked Questions
What is Complaint #16041295 about?
Complaint #16041295 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-09-18T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.