Debt collection -- False statements or representation -- Complaint #16010821
Complaint Overview
Complaint ID: 16010821
Company: Transworld Systems INC
Product: Debt collection
Sub-Product: Telecommunications debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: Indiana
ZIP Code: 46514
Date Received: 2025-09-17T12:00:00-05:00
Date Sent to Company: 2025-09-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I made a payment to XXXX XXXX XXXX XXXX for a debt with XXXX on XX/XX/XXXX and XX/XX/XXXX for a total of {$140.00}, both times they denied to send me receipts and last time I called them in XXXX they wanted to charge me an extra {$10.00} so they can email me my receipts, they say they dont have records of my payments but I showed them my bank account withdrawal of payment then they said oh yes we see that, they are reporting to on my credit I still owe them a full amount but I fact I paid it and they are failing to report it.
Frequently Asked Questions
What is Complaint #16010821 about?
Complaint #16010821 was filed against Transworld Systems INC regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2025-09-17T12:00:00-05:00.
How did Transworld Systems INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Transworld Systems INC?
Yes, visit the Transworld Systems INC company profile at readthecomplaint.com/company/transworld-systems-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.