Vehicle loan or lease -- Managing the loan or lease -- Complaint #15933052
Complaint Overview
Complaint ID: 15933052
Company: Bridgecrest Acceptance Corporation
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Managing the loan or lease
Sub-Issue: Problem with the interest rate
State: Pennsylvania
ZIP Code: 193XX
Date Received: 2025-09-14T12:00:00-05:00
Date Sent to Company: 2025-09-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I explained that after a few months of thinking and sitting with my predatory terms of a 28 % percent loan, as well as the salesperson administering terrible communication and forceful convincing to buy gap coverage. Final deal which wasn't clear whatsoever ended up being XXXX with XXXX paid in interest over the life of the loan. {$40000.00} total to be paid on a used XXXX lowest tier XXXX with no features and haven't been able to get the car inspected since I got it less than a year ago. This has been an absolute nightmare and I am certain Bridgecrest is a predatory lender and will be found and labeled as such in the near future. I have been taken advantage of and I feel like a fool. After losing my high paying job, my car payment hasn't been able to paid. Bridgecest assures me to make a payment when I can. I feel they are counting on the poorest of the poor like me to make good on their XXXX dollar loan interest payment. I AM ANGRY and this company should be put out of business and certified as a PREDATORY LENDER that exploits and shakes down the American car buyer. Thank you
Frequently Asked Questions
What is Complaint #15933052 about?
Complaint #15933052 was filed against Bridgecrest Acceptance Corporation regarding Vehicle loan or lease specifically about Managing the loan or lease. It was received by the CFPB on 2025-09-14T12:00:00-05:00.
How did Bridgecrest Acceptance Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Bridgecrest Acceptance Corporation?
Yes, visit the Bridgecrest Acceptance Corporation company profile at readthecomplaint.com/company/bridgecrest-acceptance-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.