Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #15932483
Complaint Overview
Complaint ID: 15932483
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Georgia
ZIP Code: 30349
Date Received: 2025-09-14T12:00:00-05:00
Date Sent to Company: 2025-09-14T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Account : XXXX XXXX # XXXX The credit bureaus are violating FCRA Section 623 by reporting impossible dates they can not verify on the XXXX account - XX/XX/XXXX charge-off with XX/XX/XXXX verification and XX/XX/XXXX payment dates. I've been filing complaints since XXXX but they keep stalling and won't delete it. Under federal law, when they can't prove information is accurate, they must delete it immediately. They have no documentation showing these future dates are real because they don't exist. This is the same violation pattern that cost other bureaus millions in penalties- they're risking massive fines by keeping fake data instead of just deleting this obviously fabricated entry.
Frequently Asked Questions
What is Complaint #15932483 about?
Complaint #15932483 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-09-14T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.