Credit card -- Problem with fraud alerts or security freezes -- Complaint #15925089
Complaint Overview
Complaint ID: 15925089
Company: Colony Brands, INC.
Product: Credit card
Sub-Product: Store credit card
Issue: Problem with fraud alerts or security freezes
State: Tennessee
ZIP Code: 370XX
Date Received: 2025-09-13T12:00:00-05:00
Date Sent to Company: 2025-11-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
On XXXX XX/XX/year>, as reported to me by XXXX on XXXX XX/XX/year>, an entity by the name of Montgomery W pulled a hard credit check on me. I have never dealt with this company and requested TransUnion to notify the two other reporting agencies. TransUnion gave me a phone number associated with Montgomery XXXX which I repeatedly attempted to call. Please help me reach Montgomery XXXX to stop any issuance of credit in my name. Please feel free to contact me. Sincerely, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, TN XXXX XXXX XXXX XXXX
Frequently Asked Questions
What is Complaint #15925089 about?
Complaint #15925089 was filed against Colony Brands, INC. regarding Credit card specifically about Problem with fraud alerts or security freezes. It was received by the CFPB on 2025-09-13T12:00:00-05:00.
How did Colony Brands, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Colony Brands, INC.?
Yes, visit the Colony Brands, INC. company profile at readthecomplaint.com/company/colony-brands-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.