Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #15924078
Complaint Overview
Complaint ID: 15924078
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Georgia
ZIP Code: 303XX
Date Received: 2025-09-13T12:00:00-05:00
Date Sent to Company: 2025-09-13T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I am submitting a complaint regarding an account reported by XXXX XXXX that is showing delinquent or late payment statuses despite being paid and in good standing. Installment Loan | Acct # : XXXX | Balance : {$2100.00} ( original {$2200.00} ) This account has also been identified in my FTC Identity Theft Report ( # XXXX ) and police report. I am a victim of identity theft, and this account may have been opened or altered fraudulently. My formal disputes to the credit bureaus have not resolved the issue, and the negative reporting is unjustly harming my credit score and business funding efforts. I am requesting that the CFPB investigate and assist in having the account corrected or removed in accordance with FCRA 611, 623, 605B, and 609. All supporting documents have been uploaded with this complaint.
Frequently Asked Questions
What is Complaint #15924078 about?
Complaint #15924078 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-09-13T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.