Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #15915258
Complaint Overview
Complaint ID: 15915258
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: West Virginia
ZIP Code: 267XX
Date Received: 2025-09-12T12:00:00-05:00
Date Sent to Company: 2025-09-12T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This is pertaining to a XXXX XXXX account and the account number is the one ending in XXXX supposedly. I have tried to have them remove this account for my credit because it is closed and been paid for by insurance. The last attempt I ended up receiving a letter on XX/XX/XXXX at 2025 is when it was printed from XXXX XXXX. In this letter it states that we are pleased to inform you that your claim regarding the account balance on your XXXX XXXX has been resolved in my favor and they credited the account the amount of {$110.00}. This just proves that they know it should be removed from my account or my credit reports. And they put it back on the credit with that deduction trying to make it look like I paid on the account that is closed. I did not and in the information and proof that follows you will see this. They need to remove this account from my credit if nothing else a XXXX gesture of deletion since they know they're shaming me.
Frequently Asked Questions
What is Complaint #15915258 about?
Complaint #15915258 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-09-12T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.