Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #15915117
Complaint Overview
Complaint ID: 15915117
Company: Contract Callers INC
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Pennsylvania
ZIP Code: 171XX
Date Received: 2025-09-12T12:00:00-05:00
Date Sent to Company: 2025-09-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I noticed an addition to all 3 credit reports from Contract Callers claiming I owe {$290.00} to a utility company. I sent a debt validation letter via certified mail in XX/XX/year>. They failed to respond, so I contacted the original creditor XXXX directly and paid the debt in full on XX/XX/year>. XXXX confirmed they would remove the account from collections. Despite both the debt being resolved and XXXX 's instruction to cease collection activities, Contract Callers continues reporting the collection on all three credit reports. It is now XX/XX/year>XXXX - over 60 days later - and they have failed to provide any validation. All credit reports still show the collection with remarks that I am disputing it, violating FDCPA requirements. I have received no communication from them before or after my validation request.
Frequently Asked Questions
What is Complaint #15915117 about?
Complaint #15915117 was filed against Contract Callers INC regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-09-12T12:00:00-05:00.
How did Contract Callers INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Contract Callers INC?
Yes, visit the Contract Callers INC company profile at readthecomplaint.com/company/contract-callers-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.