Checking or savings account -- Closing an account -- Complaint #15914384
Complaint Overview
Complaint ID: 15914384
Company: Revolut Technologies INC.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Company closed your account
State: New Jersey
ZIP Code: 071XX
Date Received: 2025-09-12T12:00:00-05:00
Date Sent to Company: 2025-09-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
To Whom It May Concern, I am filing a formal complaint against Revolut Bank regarding serious issues with my account, including the mishandling of transactions and the unlawful closure of my account without explanation. Summary of Events : On XX/XX/year>, I received an official email from Revolut confirming that my account was fully open and active. Based on this confirmation, I linked my XXXXXXXX XXXX account to Revolut and transferred my funds. On XX/XX/year>, I made two transactions : one of {$2000.00} and another of {$1100.00}. The {$2000.00} transfer was initially rejected and not deducted from XXXX, but the next day it appeared credited to Revolut, only to be withdrawn again without explanation. On XX/XX/year>, I made another transfer of {$500.00}, which was also processed inconsistently. Shortly afterwards, Revolut unilaterally closed my account, without any notice, explanation, or instructions regarding the recovery of my funds. Why I Am Filing This Complaint : Revoluts actions raise serious concerns regarding consumer protection and regulatory compliance. Specifically : Lack of transparency and proper explanation for account closure. Mishandling of funds and inconsistent transaction processing. Denial of access to my own funds without clear justification. Requested Actions : I respectfully request that the Consumer Financial Protection Bureau ( CFPB ) and the Office of the Comptroller of the Currency ( OCC ) investigate Revoluts practices to ensure compliance with U.S. banking and consumer protection regulations. I also ask for assistance in recovering my funds and holding Revolut accountable for these irregularities. My Contact Information : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX I trust that your office will take this matter seriously and investigate accordingly. Sincerely, XXXXXXXX XXXX XXXX
Frequently Asked Questions
What is Complaint #15914384 about?
Complaint #15914384 was filed against Revolut Technologies INC. regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2025-09-12T12:00:00-05:00.
How did Revolut Technologies INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Revolut Technologies INC.?
Yes, visit the Revolut Technologies INC. company profile at readthecomplaint.com/company/revolut-technologies-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.