Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #15859898
Complaint Overview
Complaint ID: 15859898
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: Ohio
ZIP Code: 44121
Date Received: 2025-09-10T12:00:00-05:00
Date Sent to Company: 2025-09-11T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX emailed me that I had a hard inquiry on my account on XX/XX/XXXX on my Equifax credit report, so I went in and froze my Equifax. I also submitted a dispute for the inquiry on XX/XX/XXXX and the results of their investigation were that it was factual information and it would stay on my report for 2 years. Then I got another email on XXXX and XXXX that a new XXXX XXXX card was added to my account that I did not apply for and my score went down XXXX points. The card ended up getting mailed to my home so I called XXXX XXXX and cancelled the card telling them I did not open it. I just called Equifax and they told me to submit a dispute with the FTC and then give them a call back with the results and then my credit score would go back.
Frequently Asked Questions
What is Complaint #15859898 about?
Complaint #15859898 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-09-10T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.