Checking or savings account -- Closing an account -- Complaint #15773203
Complaint Overview
Complaint ID: 15773203
Company: TD Bank US Holding Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Funds not received from closed account
State: District of Columbia
ZIP Code: 20020
Date Received: 2025-09-06T12:00:00-05:00
Date Sent to Company: 2025-09-07T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Ive had an checking account with TD Bank and deposited a check for XXXX They held the check for a period of time because of the amount, that's understandable but when the check cleared, and the money was in the account, they decided to close my account and end all banking relationships. But, I haven't received my funds for XXXX in the form of an Official Check from there. They closed my account and refuse to send my money.
Frequently Asked Questions
What is Complaint #15773203 about?
Complaint #15773203 was filed against TD Bank US Holding Company regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2025-09-06T12:00:00-05:00.
How did TD Bank US Holding Company respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against TD Bank US Holding Company?
Yes, visit the TD Bank US Holding Company company profile at readthecomplaint.com/company/td-bank-us-holding-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.