Checking or savings account -- Problem caused by your funds being low -- Complaint #15772073

Complaint Overview

Complaint ID: 15772073

Company: TD Bank US Holding Company

Product: Checking or savings account

Sub-Product: Checking account

Issue: Problem caused by your funds being low

Sub-Issue: Non-sufficient funds and associated fees

ZIP Code: XXXXX

Date Received: 2025-09-06T12:00:00-05:00

Date Sent to Company: 2025-09-06T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

i lost my debit card with TD bank and had a checking account with them. My debit was lost and someone had charged it up over {$5000.00} including all the fee and now they said it was my responsibility to pay for it. They rejected my claim and I felt it was so unfair and unethical for me to pay for it. Please review and escalate this claim.

Frequently Asked Questions

What is Complaint #15772073 about?

Complaint #15772073 was filed against TD Bank US Holding Company regarding Checking or savings account specifically about Problem caused by your funds being low. It was received by the CFPB on 2025-09-06T12:00:00-05:00.

How did TD Bank US Holding Company respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against TD Bank US Holding Company?

Yes, visit the TD Bank US Holding Company company profile at readthecomplaint.com/company/td-bank-us-holding-company to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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