Debt collection -- Written notification about debt -- Complaint #15771971
Complaint Overview
Complaint ID: 15771971
Company: Troy Capital, LLC
Product: Debt collection
Sub-Product: Auto debt
Issue: Written notification about debt
Sub-Issue: Didn't receive enough information to verify debt
State: Illinois
ZIP Code: 60619
Date Received: 2025-09-06T12:00:00-05:00
Date Sent to Company: 2025-09-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The company did not notify me about the debit or that they had the right to collect on this debt since the vehicle was sold for more than what was owed and I didnt receive anything and they didnt give me the option to retrieve the vehicle?
Frequently Asked Questions
What is Complaint #15771971 about?
Complaint #15771971 was filed against Troy Capital, LLC regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2025-09-06T12:00:00-05:00.
How did Troy Capital, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Troy Capital, LLC?
Yes, visit the Troy Capital, LLC company profile at readthecomplaint.com/company/troy-capital-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.