Vehicle loan or lease -- Improper use of your report -- Complaint #15771844
Complaint Overview
Complaint ID: 15771844
Company: Santander Holdings USA, INC.
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: Texas
ZIP Code: 78247
Date Received: 2025-09-06T12:00:00-05:00
Date Sent to Company: 2025-09-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I applied for a loan with XXXX XXXX and without my permission they shot my credit around to different lenders, causing me to get several hard inquiries on my credit report that have not come off. I did not authorize them to do that. I would like those credit inquiries and hard inquiries off my credit report.
Frequently Asked Questions
What is Complaint #15771844 about?
Complaint #15771844 was filed against Santander Holdings USA, INC. regarding Vehicle loan or lease specifically about Improper use of your report. It was received by the CFPB on 2025-09-06T12:00:00-05:00.
How did Santander Holdings USA, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Santander Holdings USA, INC.?
Yes, visit the Santander Holdings USA, INC. company profile at readthecomplaint.com/company/santander-holdings-usa-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.