Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #15771601
Complaint Overview
Complaint ID: 15771601
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Arizona
ZIP Code: 85122
Date Received: 2025-09-06T12:00:00-05:00
Date Sent to Company: 2025-09-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
I pay Experian to monitor my credit and alert me of any negative issues. That is also to include updating balances on revolving credit cards. I recently paid all my revolving accounts down to almost zero balance. I understand it is a process and the reporting from the lender can take 30 days or more. The balances are continually being paid to XXXX or close, such as {$5.00} to {$100.00} with some credit reductions of more than {$6000.00}. Some accounts are less with {$2500.00} maximum credit, paid down to {$5.00} to {$100.00}. The balances are not reflective of my credit debt. My credit score has not changed more than a 5 % to 10 % increase, even though my debt has been reduced considerably. This inaccurate reporting is causing me financial distress due to not being able to secure low interest loans for my business.
Frequently Asked Questions
What is Complaint #15771601 about?
Complaint #15771601 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-09-06T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.