Vehicle loan or lease -- Managing the loan or lease -- Complaint #15682428
Complaint Overview
Complaint ID: 15682428
Company: Fleet Financial, INC.
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Managing the loan or lease
Sub-Issue: Loan sold or transferred to another company
State: North Carolina
ZIP Code: 28655
Date Received: 2025-09-02T12:00:00-05:00
Date Sent to Company: 2025-09-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX offered a loan refinance, I gave them info but capitaline says it never got transferred. XXXX is a scam, and they got my info.
Frequently Asked Questions
What is Complaint #15682428 about?
Complaint #15682428 was filed against Fleet Financial, INC. regarding Vehicle loan or lease specifically about Managing the loan or lease. It was received by the CFPB on 2025-09-02T12:00:00-05:00.
How did Fleet Financial, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Fleet Financial, INC.?
Yes, visit the Fleet Financial, INC. company profile at readthecomplaint.com/company/fleet-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.