Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #15654547
Complaint Overview
Complaint ID: 15654547
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Received unsolicited financial product or insurance offers after opting out
State: New Jersey
ZIP Code: 080XX
Date Received: 2025-09-01T12:00:00-05:00
Date Sent to Company: 2025-09-01T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
DEPARTMENT OF EDUCATION CONSOLIDATED MY LOANS. CL, OSED MY ACCOUNT OPENING A NEW ONE. THEY ACCIDENTally added link next to my student data of loans on student gov account. XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX. Over 60 pages. Some of the url 's sites are bank, debit agreements. ALot of the schools going through arent even opend since XXXX. Department of education Reported on XX/XX/XXXX to ( XXXX ) for {$45000.00} disbursed to XXXX XXXX XXXX XXXX XXXX XXXX for {$45000.00} also reported to my Trans Union credit report. I have docunments of my loans showing exactly that. Multiple documents. I have never attended XXXX XXXX XXXX and never received any financial aid, services, or completed courses at this institution. I applied including their name on my recent XXXX AS A SECONDAY SCHOOL. I HAVE ROCK SOLID PROOF OF EVERYTHIG. SCREEN RECORDING. Also, Transunion was refusing to give me my credit report. I couldnt create an account, I wasnt ansering the questions to change password. I dont have a morgage comp [ any, and my dads name wasnt the right ansswer. I fogot i did have a report from a few weeks when all this started taking place.I have a CHECKING ACCOUNT AND DEMAND DEPOSIT ACCOUNT ( DDA ) ACTIVITY data source by Transunion.Its 2 pages of alot of {$000000000000000.00} underneath open ( unpaid ) XXXX in last 2, 4, 8 month 's. 123 days since my most recent XXXX INquiry printed. Next, XXXXXXXX XXXX XXXX XXXX XXXX has been stealing or pocketing money, withholding during my loans and pell grants. took out multiple XXXX notes and exit couseling documents. couldnt figure out where {$32000.00} came from. I attened XXXX terms. they had me enrolled XXXX, XXXX my XXXX of loans with them were almost {$18000.00}. I did not attened XXXX XXXX XXXX. How they retrived mine and my " HUSBANDS '' taxes says IRS. I have never been married a day in my lifeI have trasncripst, taxes they never sent me for the years and money i paid for classes. I printed and saving all my documents off my account from XXXX. The next morning my entire account was gone. I could log in but my entire history of XXXX was XXXX noticed my aiD was cancelled for the XXXX XXXX term. My XXXX week course, XXXX term XXXX was already completed, and XXXX XXXX on XXXX. I Never received anything in writing notifying me I was cancelled. I was awarded the aid before the term started. I wouldn't have been able to take courses had I not been approved. last term was XXXX, i left because they were sending money and canceling my loans mid term. I didn't understand. They kept fighting with me about it. XXXX they took the money that was already awarded to me, I sent XXXX XXXX form I was canceling my loans all 4 terms, they also kept XXXX loans, the ones they canceled mid-ter this summer round about {$4200.00}. including my pell grants. That amount was just summers.I have no idea what fall through spring is. I already signed the documents to retrieve XXXX aid i'm assuming their going to keep it. I sent XXXX XXXX XXXX another form canceling next terms loans. Ive written complaints to student gov twice. first one they closed out the very next day. The XXXX. Received an email 3 days ago for me to contact department of education with the matter. I have {$94000.00} in loans now for attending a school for 5 terms and putting another down as secondary. I have rock hard documents proving it all, plus all new ones, the XXXX XXXX XXXX XXXX XXXX many many schools on it that have been closed since XX/XX/XXXX, and XXXX.
Frequently Asked Questions
What is Complaint #15654547 about?
Complaint #15654547 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2025-09-01T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.