Debt collection -- Attempts to collect debt not owed -- Complaint #15634935
Consumer Demands Debt Collector Cease Communication Over Disputed Debt
Complaint Overview
Complaint ID: 15634935
Company: Radius Global Solutions LLC
Product: Debt collection
Sub-Product: I do not know
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: North Carolina
ZIP Code: 27406
Date Received: 2025-08-31T12:00:00-05:00
Date Sent to Company: 2025-08-31T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Risk Assessment
Risk Level: medium
The consumer is asserting their rights under the FDCPA to stop communication, which could lead to legal action if the debt collector violates the cease and desist order.
Consumer Sentiment: negative
Topics: Debt collection, Fair Debt Collection Practices Act (FDCPA), Cease and Desist
AI Analysis
CFPB complaint 15634935 was filed against Radius Global Solutions LLC regarding Debt collection (I do not know), specifically about "Attempts to collect debt not owed". A consumer sent a cease and desist letter to Radius Global Solutions LLC regarding a debt they claim is not theirs, citing the Fair Debt Collection Practices Act. The complaint was received on August 31, 2025 from North Carolina. The company responded with "Closed with non-monetary relief".
Consumer Narrative
Radius Global Solutions LLC XXXX XXXX, XXXX XXXX, XXXX, MN XXXX. Re : Cease and Desist Pursuant to 15 U.S.C. 1692c ( c ) Account/Reference XXXX To Whom It May Concern : Under 15 U.S.C. 1692c ( c ) of the Fair Debt Collection Practices Act, I am notifying you in writing to immediately cease all communication with me regarding the alleged debt identified above. You are prohibited from contacting me except to : Notify me that collection efforts are being terminated ; Notify me that you may invoke specified legal remedies ; or Notify me that you intend to invoke a specified legal remedy. Any further violation of this request will be reported to the Consumer Financial Protection Bureau ( CFPB ) and the Office of the Attorney General of [ Your State ], and may result in civil action against you. You are hereby on notice. Govern yourself accordingly. Sincerely, XXXX XXXX
What You Should Do -- Consumer Action Plan
If you receive collection attempts for a debt you do not owe, send a written cease and desist letter via certified mail to the debt collector.
Legal Context & Consumer Protection Laws
The Fair Debt Collection Practices Act (FDCPA) grants consumers the right to request that debt collectors cease communication.
Regulatory Insight
Debt collectors must strictly adhere to cease and desist requests, only contacting the consumer to confirm termination of collection efforts or to notify of specific legal remedies.
Resolution Likelihood
likely
State-Specific Consumer Protections
North Carolina law may provide additional protections or remedies for consumers in debt collection disputes.
Industry Comparison
This is a common consumer response when disputing a debt and asserting FDCPA rights against a debt collection agency.
Related Issues
Frequently Asked Questions
What is CFPB complaint 15634935 about?
CFPB complaint 15634935 involves Debt collection (I do not know). The consumer reported an issue with "Attempts to collect debt not owed", specifically "Debt is not yours". This complaint was filed against Radius Global Solutions LLC on August 31, 2025.
Which company is complaint 15634935 filed against?
Complaint 15634935 was filed against Radius Global Solutions LLC. You can view all complaints against this company on their profile page at /company/radius-global-solutions-llc.
What was the company's response to complaint 15634935?
Radius Global Solutions LLC responded with "Closed with non-monetary relief". The response was marked as timely by the CFPB.
When was complaint 15634935 filed?
Complaint 15634935 was received by the CFPB on August 31, 2025. It was sent to Radius Global Solutions LLC on August 31, 2025.
What state was complaint 15634935 filed from?
Complaint 15634935 was filed from North Carolina. You can view all complaints from this state at /state/NC.
Was the consumer satisfied with the resolution of complaint 15634935?
Dispute information is not available for complaint 15634935.
What product category is complaint 15634935 about?
Complaint 15634935 is categorized under "Debt collection", specifically "I do not know". This is one of the product categories tracked by the CFPB.
How was complaint 15634935 submitted?
Complaint 15634935 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.
What are the consumer's legal options for complaint 15634935?
The Fair Debt Collection Practices Act (FDCPA) grants consumers the right to request that debt collectors cease communication. This relates to a Debt collection complaint against Radius Global Solutions LLC involving "Attempts to collect debt not owed".
How likely is complaint 15634935 to be resolved?
Resolution likelihood: likely. The company's current response is "Closed with non-monetary relief". The company did respond in a timely manner, which is a positive indicator.
What does the risk level mean for complaint 15634935?
This complaint is rated as medium risk. The consumer is asserting their rights under the FDCPA to stop communication, which could lead to legal action if the debt collector violates the cease and desist order.
What regulatory actions apply to complaint 15634935?
Debt collectors must strictly adhere to cease and desist requests, only contacting the consumer to confirm termination of collection efforts or to notify of specific legal remedies. The CFPB tracks complaints like this one to identify patterns of misconduct across the Debt collection industry.
What should the consumer do about complaint 15634935?
If you receive collection attempts for a debt you do not owe, send a written cease and desist letter via certified mail to the debt collector.
Are there state-specific protections for complaint 15634935?
North Carolina law may provide additional protections or remedies for consumers in debt collection disputes. This complaint was filed from North Carolina.
How does complaint 15634935 compare to industry norms?
This is a common consumer response when disputing a debt and asserting FDCPA rights against a debt collection agency.
What happens if Radius Global Solutions LLC continues to contact the consumer after receiving the cease and desist letter?
If the debt collector violates the cease and desist order, the consumer can report them to the CFPB and the state Attorney General, and may pursue civil action.
Does the consumer need to prove the debt is not theirs in the cease and desist letter?
While the consumer states the debt is not theirs, the primary purpose of the cease and desist letter is to stop communication, regardless of the debt's validity at this stage.
Disclaimer
This analysis is AI-generated and does not constitute legal advice.