Debt collection -- False statements or representation -- Complaint #15634929
Debt Collector Accused of Misrepresenting Telecommunications Debt Amount
Complaint Overview
Complaint ID: 15634929
Company: Diversified Adjustment Service, INC.
Product: Debt collection
Sub-Product: Telecommunications debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: Arizona
ZIP Code: 85303
Date Received: 2025-08-31T12:00:00-05:00
Date Sent to Company: 2025-08-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Risk Assessment
Risk Level: medium
The complaint alleges false statements and an attempt to collect an incorrect debt amount, which could indicate deceptive practices by the debt collector.
Consumer Sentiment: negative
Topics: Debt collection, False statements, Incorrect debt amount
AI Analysis
CFPB complaint 15634929 was filed against Diversified Adjustment Service, Inc. regarding Debt collection (Telecommunications debt), specifically about "False statements or representation". A consumer filed a complaint against Diversified Adjustment Service, Inc. for attempting to collect the wrong amount of telecommunications debt, alleging false statements were made. The complaint was received on August 31, 2025 from Arizona. The company responded with "Closed with explanation".
What You Should Do -- Consumer Action Plan
Consumers should carefully review all debt collection notices and dispute any discrepancies in the amount owed or representations made by the collector.
Legal Context & Consumer Protection Laws
This complaint touches on laws like the Fair Debt Collection Practices Act (FDCPA), which prohibits deceptive or misleading debt collection practices.
Regulatory Insight
Regulators may scrutinize debt collectors who are found to be making false statements or attempting to collect incorrect amounts, as this violates consumer protection laws.
Resolution Likelihood
mixed
State-Specific Consumer Protections
The complaint originated in Arizona, and state-specific consumer protection laws may also apply to the debt collection practices.
Industry Comparison
This issue is common in the debt collection industry, where errors in debt amounts or misrepresentations can lead to consumer complaints.
Related Issues
Frequently Asked Questions
What is CFPB complaint 15634929 about?
CFPB complaint 15634929 involves Debt collection (Telecommunications debt). The consumer reported an issue with "False statements or representation", specifically "Attempted to collect wrong amount". This complaint was filed against Diversified Adjustment Service, Inc. on August 31, 2025.
Which company is complaint 15634929 filed against?
Complaint 15634929 was filed against Diversified Adjustment Service, Inc.. You can view all complaints against this company on their profile page at /company/diversified-adjustment-service-inc.
What was the company's response to complaint 15634929?
Diversified Adjustment Service, Inc. responded with "Closed with explanation". The response was marked as timely by the CFPB.
When was complaint 15634929 filed?
Complaint 15634929 was received by the CFPB on August 31, 2025. It was sent to Diversified Adjustment Service, Inc. on August 31, 2025.
What state was complaint 15634929 filed from?
Complaint 15634929 was filed from Arizona. You can view all complaints from this state at /state/AZ.
Was the consumer satisfied with the resolution of complaint 15634929?
Dispute information is not available for complaint 15634929.
What product category is complaint 15634929 about?
Complaint 15634929 is categorized under "Debt collection", specifically "Telecommunications debt". This is one of the product categories tracked by the CFPB.
How was complaint 15634929 submitted?
Complaint 15634929 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.
What are the consumer's legal options for complaint 15634929?
This complaint touches on laws like the Fair Debt Collection Practices Act (FDCPA), which prohibits deceptive or misleading debt collection practices. This relates to a Debt collection complaint against Diversified Adjustment Service, Inc. involving "False statements or representation".
How likely is complaint 15634929 to be resolved?
Resolution likelihood: mixed. The company's current response is "Closed with explanation". The company did respond in a timely manner, which is a positive indicator.
What does the risk level mean for complaint 15634929?
This complaint is rated as medium risk. The complaint alleges false statements and an attempt to collect an incorrect debt amount, which could indicate deceptive practices by the debt collector.
What regulatory actions apply to complaint 15634929?
Regulators may scrutinize debt collectors who are found to be making false statements or attempting to collect incorrect amounts, as this violates consumer protection laws. The CFPB tracks complaints like this one to identify patterns of misconduct across the Debt collection industry.
What should the consumer do about complaint 15634929?
Consumers should carefully review all debt collection notices and dispute any discrepancies in the amount owed or representations made by the collector.
Are there state-specific protections for complaint 15634929?
The complaint originated in Arizona, and state-specific consumer protection laws may also apply to the debt collection practices. This complaint was filed from Arizona.
How does complaint 15634929 compare to industry norms?
This issue is common in the debt collection industry, where errors in debt amounts or misrepresentations can lead to consumer complaints.
What specific telecommunications debt was involved, and what was the alleged discrepancy in the amount?
The provided data does not specify the exact telecommunications debt or the precise amount of the discrepancy. Further details would be needed to understand the nature of the dispute.
What actions did Diversified Adjustment Service, Inc. take after the complaint was closed with an explanation?
The data indicates the complaint was 'Closed with explanation,' suggesting the CFPB provided a response or resolution. However, the specific explanation and subsequent actions by the company are not detailed.
Disclaimer
This analysis is AI-generated and does not constitute legal advice.