Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #15634904
Incorrect Account Information on Credit Report
Complaint Overview
Complaint ID: 15634904
Company: Eastern Account Systems Of Connecticut, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Louisiana
ZIP Code: 70364
Date Received: 2025-08-31T12:00:00-05:00
Date Sent to Company: 2025-08-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Risk Assessment
Risk Level: low
The risk is low as the issue pertains to a single instance of incorrect account information, which is typically resolvable through direct communication with the credit reporting agency and the furnisher.
Consumer Sentiment: neutral
Topics: Credit reporting, Incorrect information, Account information
AI Analysis
CFPB complaint 15634904 was filed against Eastern Account Systems of Connecticut, Inc. regarding Credit reporting or other personal consumer reports (Credit reporting), specifically about "Incorrect information on your report". A consumer reported incorrect account information on their credit report from Eastern Account Systems of Connecticut, Inc. in Louisiana. The complaint was received on August 31, 2025 from Louisiana. The company responded with "Closed with explanation".
What You Should Do -- Consumer Action Plan
Consumers should dispute any incorrect information directly with the credit bureau and the company that provided the information, providing supporting documentation.
Legal Context & Consumer Protection Laws
The Fair Credit Reporting Act (FCRA) requires credit reporting agencies and furnishers of information to ensure the accuracy of consumer report data.
Regulatory Insight
This case highlights the importance of ongoing data accuracy monitoring by furnishers and the FCRA's dispute resolution process.
Resolution Likelihood
likely
State-Specific Consumer Protections
In Louisiana, consumers have the right to dispute inaccurate information on their credit reports under state and federal laws.
Industry Comparison
Disputes over incorrect account information are common in the credit reporting industry, often requiring investigation and correction by the involved parties.
Related Issues
Frequently Asked Questions
What is CFPB complaint 15634904 about?
CFPB complaint 15634904 involves Credit reporting or other personal consumer reports (Credit reporting). The consumer reported an issue with "Incorrect information on your report", specifically "Account information incorrect". This complaint was filed against Eastern Account Systems of Connecticut, Inc. on August 31, 2025.
Which company is complaint 15634904 filed against?
Complaint 15634904 was filed against Eastern Account Systems of Connecticut, Inc.. You can view all complaints against this company on their profile page at /company/eastern-account-systems-of-connecticut-inc.
What was the company's response to complaint 15634904?
Eastern Account Systems of Connecticut, Inc. responded with "Closed with explanation". The response was marked as timely by the CFPB.
When was complaint 15634904 filed?
Complaint 15634904 was received by the CFPB on August 31, 2025. It was sent to Eastern Account Systems of Connecticut, Inc. on August 31, 2025.
What state was complaint 15634904 filed from?
Complaint 15634904 was filed from Louisiana. You can view all complaints from this state at /state/LA.
Was the consumer satisfied with the resolution of complaint 15634904?
Dispute information is not available for complaint 15634904.
What product category is complaint 15634904 about?
Complaint 15634904 is categorized under "Credit reporting or other personal consumer reports", specifically "Credit reporting". This is one of the product categories tracked by the CFPB.
How was complaint 15634904 submitted?
Complaint 15634904 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.
What are the consumer's legal options for complaint 15634904?
The Fair Credit Reporting Act (FCRA) requires credit reporting agencies and furnishers of information to ensure the accuracy of consumer report data. This relates to a Credit reporting or other personal consumer reports complaint against Eastern Account Systems of Connecticut, Inc. involving "Incorrect information on your report".
How likely is complaint 15634904 to be resolved?
Resolution likelihood: likely. The company's current response is "Closed with explanation". The company did respond in a timely manner, which is a positive indicator.
What does the risk level mean for complaint 15634904?
This complaint is rated as low risk. The risk is low as the issue pertains to a single instance of incorrect account information, which is typically resolvable through direct communication with the credit reporting agency and the furnisher.
What regulatory actions apply to complaint 15634904?
This case highlights the importance of ongoing data accuracy monitoring by furnishers and the FCRA's dispute resolution process. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit reporting or other personal consumer reports industry.
What should the consumer do about complaint 15634904?
Consumers should dispute any incorrect information directly with the credit bureau and the company that provided the information, providing supporting documentation.
Are there state-specific protections for complaint 15634904?
In Louisiana, consumers have the right to dispute inaccurate information on their credit reports under state and federal laws. This complaint was filed from Louisiana.
How does complaint 15634904 compare to industry norms?
Disputes over incorrect account information are common in the credit reporting industry, often requiring investigation and correction by the involved parties.
What steps should a consumer take if they find incorrect account information on their credit report?
First, dispute the information with the credit reporting agency (e.g., Equifax, Experian, TransUnion). Then, dispute it directly with the company that reported the information (the furnisher). Provide any supporting documentation you have for both disputes.
How long does a credit bureau have to investigate a dispute?
Generally, credit bureaus have 30 days to investigate a dispute after receiving it. If you provide additional information during the investigation, they may have up to 45 days.
Disclaimer
This analysis is AI-generated and does not constitute legal advice.