Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #15634808

CFPB complaint 15634808 involves Credit reporting or other personal consumer reports (Credit reporting). The consumer reported an issue with "Incorrect information on your report", specifically "Information belongs to someone else". This complaint was filed against Experian Information Solutions Inc. on August 31, 2025.

Complaint 15634808 was filed against Experian Information Solutions Inc.. You can view all complaints against this company on their profile page at /company/experian-information-solutions-inc.

Experian Information Solutions Inc. responded with "Closed with explanation". The response was marked as timely by the CFPB.

Complaint 15634808 was received by the CFPB on August 31, 2025. It was sent to Experian Information Solutions Inc. on August 31, 2025.

Complaint 15634808 was filed from Florida. You can view all complaints from this state at /state/FL.

Dispute information is not available for complaint 15634808.

Complaint 15634808 is categorized under "Credit reporting or other personal consumer reports", specifically "Credit reporting". This is one of the product categories tracked by the CFPB.

Complaint 15634808 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.

The Fair Credit Reporting Act (FCRA) requires credit reporting agencies to ensure the accuracy of the information they collect and report. This relates to a Credit reporting or other personal consumer reports complaint against Experian Information Solutions Inc. involving "Incorrect information on your report".

Resolution likelihood: likely. The company's current response is "Closed with explanation". The company did respond in a timely manner, which is a positive indicator.

This complaint is rated as medium risk. Incorrect information on a credit report can negatively impact a consumer's ability to obtain credit, housing, or employment.

Credit bureaus have a responsibility to investigate disputes and correct errors, especially when information is attributed to the wrong individual. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit reporting or other personal consumer reports industry.

Consumers should regularly review their credit reports from all three major bureaus and dispute any inaccuracies immediately.

In Florida, consumers have rights under state law to dispute credit report errors, in addition to federal protections. This complaint was filed from Florida.

Experian, like other major credit bureaus, faces ongoing scrutiny regarding data accuracy and the handling of consumer disputes.

Immediately dispute the information with the credit bureau (Experian in this case) and provide any supporting documentation. Also, consider filing a complaint with the CFPB.

Under the FCRA, credit bureaus generally have 30 days to investigate a dispute, or 45 days if the consumer provides additional information during that period.