Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #15634770

CFPB complaint 15634770 involves Credit reporting or other personal consumer reports (Credit reporting). The consumer reported an issue with "Incorrect information on your report", specifically "Information belongs to someone else". This complaint was filed against TRANSUNION INTERMEDIATE HOLDINGS, INC. on August 31, 2025.

Complaint 15634770 was filed against TRANSUNION INTERMEDIATE HOLDINGS, INC.. You can view all complaints against this company on their profile page at /company/transunion-intermediate-holdings-inc.

TRANSUNION INTERMEDIATE HOLDINGS, INC. responded with "Closed with explanation". The response was marked as timely by the CFPB.

Complaint 15634770 was received by the CFPB on August 31, 2025. It was sent to TRANSUNION INTERMEDIATE HOLDINGS, INC. on August 31, 2025.

Complaint 15634770 was filed from Mississippi. You can view all complaints from this state at /state/MS.

Dispute information is not available for complaint 15634770.

Complaint 15634770 is categorized under "Credit reporting or other personal consumer reports", specifically "Credit reporting". This is one of the product categories tracked by the CFPB.

Complaint 15634770 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.

The Fair Credit Reporting Act (FCRA) requires credit reporting agencies to ensure the accuracy of the information in a consumer's file. This relates to a Credit reporting or other personal consumer reports complaint against TRANSUNION INTERMEDIATE HOLDINGS, INC. involving "Incorrect information on your report".

Resolution likelihood: likely. The company's current response is "Closed with explanation". The company did respond in a timely manner, which is a positive indicator.

This complaint is rated as medium risk. Incorrect information on a credit report can negatively impact a consumer's ability to obtain credit, housing, or employment.

Credit bureaus have a responsibility to investigate disputes and correct errors, especially when identity theft or mixed files are suspected. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit reporting or other personal consumer reports industry.

Consumers should regularly review their credit reports from all three major bureaus and dispute any inaccuracies immediately.

Mississippi law may offer additional protections or avenues for recourse regarding credit reporting errors. This complaint was filed from Mississippi.

This issue is common across the credit reporting industry, with consumers frequently experiencing mixed files or identity theft impacting their reports.

The consumer should immediately dispute the incorrect information with the credit bureau (TransUnion in this case) and provide any supporting documentation. They should also consider filing a police report if identity theft is suspected.

TransUnion is obligated under the FCRA to investigate the dispute, which may involve reviewing their records and potentially contacting the furnisher of the information. They must correct or remove inaccurate information and provide the consumer with the results of their investigation.