Credit reporting or other personal consumer reports -- Unable to get your credit report or credit score -- Complaint #15634041
Complaint Overview
Complaint ID: 15634041
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Unable to get your credit report or credit score
Sub-Issue: Problem getting your free annual credit report
State: Louisiana
ZIP Code: 71457
Date Received: 2025-08-31T12:00:00-05:00
Date Sent to Company: 2025-08-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX XXXX Address : XXXX XXXX XXXX XXXX, LA XXXX XXXX : XX/XX/XXXX SSN ( Last XXXX ) : XXXX Phone : XXXX Email : XXXX XX/XX/XXXX Re : Request for Disclosure, Maximum Procedure Confirmation & Opt-Out of Nonpublic Information Sharing To Whom It May Concern, I am writing pursuant to my rights under the Fair Credit Reporting Act ( 15 U.S.C. 1681 et seq. ) and the GrammLeachBliley Act ( 15 U.S.C. 6801 ). I hereby request the following : 1. Disclosure & Maximum Procedure Confirmation A full description of the procedures you maintain to ensure the maximum possible accuracy and fairness in the reporting of consumer information. Written confirmation of the administrative, technical, and physical safeguards you maintain for the protection of my nonpublic personal information, as required under 6801. Identification of the sources of my information, the parties to whom my consumer file has been disclosed in the past 12 months, and the procedures you employ to correct inaccuracies and prevent unauthorized disclosures. XXXX. Opt-Out Request This letter also serves as my formal election to opt out of the disclosure of my nonpublic personal information. Please provide written confirmation that my opt-out election has been received, processed, and applied to my file. Confirm the effective date of my opt-out status, its duration, and any renewal or extension procedures that may apply. This request is made under federal law. Please provide your full written response within the statutory timeframe of 30 days. Enclosed are copies of my government-issued identification and proof of address for verification. Failure to comply will be considered a violation of the Fair Credit Reporting Act and the GrammLeachBliley Act, subject to remedies provided by law. Thank you for your prompt compliance. Sincerely, XXXX XXXX XXXX
Frequently Asked Questions
What is Complaint #15634041 about?
Complaint #15634041 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Unable to get your credit report or credit score. It was received by the CFPB on 2025-08-31T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.