Checking or savings account -- Problem caused by your funds being low -- Complaint #15627215
Complaint Overview
Complaint ID: 15627215
Company: First Technology Federal Credit Union
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem caused by your funds being low
Sub-Issue: Late or other fees
State: Massachusetts
ZIP Code: 023XX
Date Received: 2025-08-30T12:00:00-05:00
Date Sent to Company: 2025-08-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XX/XX/year> I learned my Debit card bank account was locked due to not having the means to pay my quick loan. I have been without an income for the past 3 months. I reached out to the bank prior to this to try and get a skip a payment or some type of financial relief but they could not help me. I have been banking with this bank for over 5 years but the treatment is not helpful. There has been times that funds were transferred from my savings to my checkings or even to pay my loan without my consent. This bank does this randomly as it is not consistent. I am unable to pay my loan so they have locked my account where I could not access my funds which is wrong. I have finally got back to work which was explained but because they have this automatic system that locks their members accounts no one could help me after I tried to avoid this by reaching out.
Frequently Asked Questions
What is Complaint #15627215 about?
Complaint #15627215 was filed against First Technology Federal Credit Union regarding Checking or savings account specifically about Problem caused by your funds being low. It was received by the CFPB on 2025-08-30T12:00:00-05:00.
How did First Technology Federal Credit Union respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against First Technology Federal Credit Union?
Yes, visit the First Technology Federal Credit Union company profile at readthecomplaint.com/company/first-technology-federal-credit-union to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.