Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #15626802

Complaint Overview

Complaint ID: 15626802

Company: Encore Capital Group INC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Sub-Issue: Information belongs to someone else

State: California

ZIP Code: 94565

Date Received: 2025-08-30T12:00:00-05:00

Date Sent to Company: 2025-08-30T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Account info : MIDLAND CREDIT MANAGEMENT, account XXXX XXXX, reported by XXXX. XXXX XXXX : XXXX Reported XXXX : {$3500.00} Issue : Balance and payment history are inaccurate. Reporting does not comply with XXXX XXXX standards. Actions taken : I submitted disputes to XXXX ( and other bureaus if applicable ) requesting full verification. XXXX responded, but the account remains unchanged. What I want : I want XXXX and Midland to provide full documentation verifying the debt, including the verifiers name, contact info, and original account documents. If they can not provide verification, delete the account immediately.

Frequently Asked Questions

What is Complaint #15626802 about?

Complaint #15626802 was filed against Encore Capital Group INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-08-30T12:00:00-05:00.

How did Encore Capital Group INC. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Encore Capital Group INC.?

Yes, visit the Encore Capital Group INC. company profile at readthecomplaint.com/company/encore-capital-group-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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