Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #15626748
Complaint Overview
Complaint ID: 15626748
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Texas
ZIP Code: 77380
Date Received: 2025-08-30T12:00:00-05:00
Date Sent to Company: 2025-08-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX TX XXXX Email : XXXX XXXX : XX/XX/XXXX SSN ( Last XXXX ) : XXXX Date : XX/XX/XXXX To : TransUnion LLC XXXX. XXXX XXXX, XXXX, PA XXXX Experian XXXX. XXXX XXXX, XXXX, TX XXXX Equifax Information Services LLC XXXX. XXXX XXXX, XXXX, GA XXXX Subject : Formal Dispute of Inaccurate, Incomplete, and Inconsistent Reporting XXXX XXXX XXXX ( Account No. XXXX / XXXX ) Dear Credit Bureau Representative, This letter serves as a formal dispute under the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681 et seq., regarding the XXXX XXXX XXXX account referenced above. The reporting across your agencies contains material inconsistencies, inaccuracies, and incompleteness that directly violate FCRA standards of accuracy and fairness. Documented Inconsistencies XXXX. Account Number TransUnion : XXXX Equifax : XXXX Experian : XXXX XXXX. Date of Last Activity TransUnion : XX/XX/XXXX Equifax : XX/XX/XXXX Experian : XX/XX/XXXX XXXX. Account Type TransUnion : Blank Equifax : Blank Experian : Charge account XXXX. Remarks/ Account Status TransUnion : Account closed by credit grantor Equifax : Closed or paid accountXXXX balance Experian : Account in good standing, account closed at credit grantors request XXXX. Delinquency History ( 30/60/90 Days Late ) TransUnion : 3/3/0 Equifax : 3/3/0 Experian : 3/3/0 I have never been late on this account. If verified as accurate, provide full Method of Verification. XXXX. Months Reviewed TransUnion : XXXX Equifax : XXXX Experian : XXXX 7. Term Count TransUnion : XXXX Equifax : XXXX Experian : XXXX XXXX. Term Source Type TransUnion : Blank Equifax : Blank Experian : Blank 9. High Balance TransUnion : {$5000.00} Equifax : {$1600.00} Experian : {$5000.00} 10. High Credit TransUnion : {$1600.00} Equifax : {$0.00} Experian : {$1600.00} 11. Payment History TransUnion : 87 % on-time Equifax : 75 % on-time Experian : 76 % on-time CFPB.gov Disputes Carry the Same Legal Weight as Direct Disputes Pursuant to FCRA 623 ( a ) ( 8 ) [ 15 U.S.C. 1681s-2 ( a ) ( 8 ) ], disputes submitted through the Consumer Financial Protection Bureau ( CFPB.gov ) complaint portal must be treated with the same legal effect and obligations as disputes submitted directly to a consumer reporting agency or furnisher. This means the credit bureaus can not lawfully downgrade, delay, or treat CFPB.gov disputes differently than direct disputes. All statutory duties under FCRA 607 ( b ), 611, and 623 apply equally, including the 30-day reinvestigation requirement and the duty to delete unverifiable or inconsistent information. Applicable Law, Guidance, and Case Law FCRA 607 ( b ) : CRAs must maintain maximum possible accuracy. FCRA 611 ( a ) ( 1 ) ( A ) : Reinvestigation must be completed within 30 days. FCRA 611 ( a ) ( 5 ) ( A ) : Unverifiable or contradictory information must be deleted. FCRA 611 ( a ) ( 6 ) ( B ) ( iii ) : If verified, the CRA must provide a Method of Verification ( M.O.V. ), including the furnishers name, address, phone number, and records relied upon. FCRA 623 ( a ) ( 1 ) ( A ) : Furnishers may not report information they know or should know is inaccurate. FCRA 623 ( a ) ( 8 ) : Disputes submitted through the CFPB.gov portal are legally equivalent to direct disputes. CFPB Bulletin 2013-09 : CRAs must conduct reasonable investigations and not rely solely on furnishers. FTC Staff Opinion Letter ( XXXX, XXXX ) : Unverifiable or inconsistent data must be deleted. XXXX v. TransUnion, XXXX XXXX XXXX ( XXXX XXXX XXXXXXXX ) : CRAs must perform independent investigations. XXXX v. Equifax, XXXX XXXX XXXX : Failure to meet timelines requires deletion. Demand for Action Immediate Deletion of the XXXX XXXX XXXX account across all three bureaus due to irreconcilable inconsistencies, factual impossibilities, and false delinquencies. If verified, provide XXXX of XXXX ( XXXX. ) within 15 days of the verification notice, including : Furnishers nam e Furnishers address Furnishers telephone number Exact records relied upon in verification Deadlines 30 days : Reinvestigation must be completed with written results. 15 days : M.O.V. must be provided if verified. Preservation of Rights If violations continue, I will escalate this matter through the CFPB, FTC, and private legal action for statutory damages under FCRA 616617. This letter serves as formal notice of my preservation of rights. Sincerely, XXXX XXXX XXXX
Frequently Asked Questions
What is Complaint #15626748 about?
Complaint #15626748 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-08-30T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.