Debt collection -- False statements or representation -- Complaint #15626719
Complaint Overview
Complaint ID: 15626719
Company: Sentry Recovery And Collections, INC.
Product: Debt collection
Sub-Product: Rental debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: California
ZIP Code: 92345
Date Received: 2025-08-30T12:00:00-05:00
Date Sent to Company: 2025-08-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Within the last thirty days I received a call from Sentry Recovery trying to collect a debt from a rental property. I explained to the company that the amount I owe is false and to provide proof that I owe the amount. The representative refused to give me a name and stated, " ok we will call you back ''. On XX/XX/year>, I received an alert from XXXX XXXX that a collection account has been placed resulting in dropping my score nearly XXXX points.
Frequently Asked Questions
What is Complaint #15626719 about?
Complaint #15626719 was filed against Sentry Recovery And Collections, INC. regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2025-08-30T12:00:00-05:00.
How did Sentry Recovery And Collections, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Sentry Recovery And Collections, INC.?
Yes, visit the Sentry Recovery And Collections, INC. company profile at readthecomplaint.com/company/sentry-recovery-and-collections-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.