Credit reporting or other personal consumer reports -- Unable to get your credit report or credit score -- Complaint #15540123
Complaint Overview
Complaint ID: 15540123
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Unable to get your credit report or credit score
Sub-Issue: Other problem getting your report or credit score
State: Michigan
ZIP Code: XXXXX
Date Received: 2025-08-26T12:00:00-05:00
Date Sent to Company: 2025-08-26T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Equifax does not have a file on me despite me having one at some point. Equifax was the reason I was denied a home loan due to not having a credit file on me. My name is XXXX XXXX XXXX and my address is XXXX XXXX XXXX XXXX XXXX MI XXXX. My employment is XXXX XXXX XXXX, XXXX XXXX, and XXXX XXXX XXXX. Any phone number remove it, it does not belong to me. I need Equifax to email the copy of my consumer report I have been unable to view or obtain. This is a violation of my consumer rights and causing me to be denied credit I qualify for. I also have active creditors that claim to have reported my account activity.
Frequently Asked Questions
What is Complaint #15540123 about?
Complaint #15540123 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Unable to get your credit report or credit score. It was received by the CFPB on 2025-08-26T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.