Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #15513106
Complaint Overview
Complaint ID: 15513106
Company: Paypal Holdings, INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Virtual currency
Issue: Fraud or scam
State: Florida
ZIP Code: 33060
Date Received: 2025-08-24T12:00:00-05:00
Date Sent to Company: 2025-09-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XXXX XXXX, receive around * XXXX * times emails alert for discount ( You have an invite from XXXX : Your account has been charged {$460.00} in ( XXXX ). Didnt authorize it? customer line XXXX XXXX - XXXX to review or cancel ). Im send email to Paypal customer Service and they answer this ( Thanks for your submission. We're continuously working to counteract fraud, including phishing emails, websites, and text messages. We work with law enforcement around the world to stop online criminals. If you disclosed any financial or personal data, or entered your details on a suspicious website : - Change your PayPal password immediately. - Contact your bank and let them know what happened. - Review your recent PayPal payments. Report any unauthorized payments in the Resolution Center. Thanks, PayPal Security IM WORRY BECAUSE I DONT HAVE PAYPAL ACCOUNT, THIS IS CLOSED YEARS AGO AND I SUSPECT INCLUDE THE EMAIL IM RECEIVED IS A FRAUD. PLEASE SEE THE INFORMATION BELOW. ( PayPal is committed to preventing fraudulent emails. Emails from PayPal will always contain your full name. Learn to identify phishing. Please don't reply to this email. To get in touch with us, click Help & Contact. ) Copyright XXXX PayPal, Inc. All rights reserved. PayPal is located at XXXX XXXX XXXX XXXX, XXXX XXXX, CA XXXX. PayPal XXXX : XXXX ( XXXX ) XXXX : XXXX PLEASE I NEED FOLLOW THIS TYPE THE FRAUD!!
Frequently Asked Questions
What is Complaint #15513106 about?
Complaint #15513106 was filed against Paypal Holdings, INC regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2025-08-24T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.