Payday loan, title loan, personal loan, or advance loan -- Charged fees or interest you didn't expect -- Complaint #15510074
Complaint Overview
Complaint ID: 15510074
Company: Kashia Services
Product: Payday loan, title loan, personal loan, or advance loan
Sub-Product: Installment loan
Issue: Charged fees or interest you didn't expect
State: Alabama
ZIP Code: 35242
Date Received: 2025-08-24T12:00:00-05:00
Date Sent to Company: 2025-08-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I applied for a installmemt loan she told me XXXX i was approved for. The paperwork i signed was niot even for that amount but for XXXX. After i signed the paperwork she said finane charge was 400 %. Which is way too much. But i had already signed the papers before she said finance charge. Ive never heard of apr fee being 400 %. So instead od paying back the XXXX. I would have paid total bout XXXX after paying XXXXmonth for XXXX months. I have kids on XXXX. It will take forever to pay this loan off. When i can make XXXX or XXXX payments to pay it off.
Frequently Asked Questions
What is Complaint #15510074 about?
Complaint #15510074 was filed against Kashia Services regarding Payday loan, title loan, personal loan, or advance loan specifically about Charged fees or interest you didn't expect. It was received by the CFPB on 2025-08-24T12:00:00-05:00.
How did Kashia Services respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, personal loan, or advance loan) and describe your issue in detail.
Can I see other complaints against Kashia Services?
Yes, visit the Kashia Services company profile at readthecomplaint.com/company/kashia-services to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.