Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #15509569
Complaint Overview
Complaint ID: 15509569
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Louisiana
ZIP Code: 70364
Date Received: 2025-08-24T12:00:00-05:00
Date Sent to Company: 2025-08-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
In XX/XX/XXXX, I discovered fraudulent inquiries and accounts on my Equifax credit report. I filed an FTC Identity Theft Report ( # XXXX ) and referenced the Equifax data breach as a possible source of compromise. Unauthorized hard inquiries appeared in XXXX from the Department of Education and OneMain, and in XXXX from XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX XXXXXXXX, and XXXX XXXX XXXX XXXX. Negative accounts from XXXX XXXX XXXX, XXXX XXXX, and XXXX. XXXX XXXX XXXX were also reported. These were not authorized. I requested validation, but no proof has been provided. I demand Equifax either validate with documentation or delete these items in compliance with the FCRA ( 15 U.S.C. 1681c-2 ).
Frequently Asked Questions
What is Complaint #15509569 about?
Complaint #15509569 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-08-24T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.