Credit card -- Getting a credit card -- Complaint #15509402

Complaint Overview

Complaint ID: 15509402

Company: Capital One Financial Corporation

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Getting a credit card

Sub-Issue: Card opened without my consent or knowledge

State: West Virginia

ZIP Code: 25177

Date Received: 2025-08-24T12:00:00-05:00

Date Sent to Company: 2025-08-24T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I applied for a capital one card and was told that there is unsual activity on my account. It was an adverse letter regarding an established account already in the system but does not give any other information.

Frequently Asked Questions

What is Complaint #15509402 about?

Complaint #15509402 was filed against Capital One Financial Corporation regarding Credit card specifically about Getting a credit card. It was received by the CFPB on 2025-08-24T12:00:00-05:00.

How did Capital One Financial Corporation respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against Capital One Financial Corporation?

Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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