Checking or savings account -- Managing an account -- Complaint #15481395
Complaint Overview
Complaint ID: 15481395
Company: Chime Financial INC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem using a debit or ATM card
State: Maryland
ZIP Code: 217XX
Date Received: 2025-08-23T12:00:00-05:00
Date Sent to Company: 2025-08-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/year>, my card was stolen at a XXXX market. The person picked my card up, went in, bought a small purchase of {$12.00}, saw the card went through, and then spent 2 times at XXXX lotto machines. At XXXX XXXX and XXXX XXXX there were to {$100.00} charges to lottery machines. Next, they went to target, and spent {$200.00} at XXXX. Then next, they went and spent {$200.00} at XXXX XXXX at XXXX XXXX. Finally, they went to XXXX and spent {$200.00} at XXXX. No actions could be taken by the companies, I attempted to go look at the cameras, but none of the stores would allow it. I then filed a police report. Im not sure if they have checked. But I attempted to dispute 3 times with CHIME bank. They denied everything after clearly seeing all the evidence and police report.
Frequently Asked Questions
What is Complaint #15481395 about?
Complaint #15481395 was filed against Chime Financial INC regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2025-08-23T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.