Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #15468748
Complaint Overview
Complaint ID: 15468748
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Arizona
ZIP Code: XXXXX
Date Received: 2025-08-22T12:00:00-05:00
Date Sent to Company: 2025-08-22T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I previously submitted a dispute on XX/XX/year> regarding this matter. However, your investigation failed to comply with the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 611, which requires you to conduct a reasonable investigation. Simply verifying with a third-party database or public record vendor does not constitute a reasonable investigation, especially when I have provided clear notice that the item does not belong to me. They have presented consistent Failure to comply with your obligations under the FCRA will leave me no choice but to file complaints with the Consumer Financial Protection Bureau ( CFPB ), my State Attorney General, and consider legal action for damages. This is a final request for correction of this inaccurate and fraudulent information. Please remove the bankruptcy immediately and provide me with an updated copy of my credit report reflecting the deletion.
Frequently Asked Questions
What is Complaint #15468748 about?
Complaint #15468748 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-08-22T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.