Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #15419022
Complaint Overview
Complaint ID: 15419022
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: Texas
ZIP Code: 75204
Date Received: 2025-08-20T12:00:00-05:00
Date Sent to Company: 2025-08-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
b'To Whom It May Concern,\n\nOver the past couple of years, I have been a victim of identity. In 2020, my drivers license and Social Security card were either stolen or misplaced. Since that time, I have noticed several unauthorized accounts and activity appearing on my credit report that I did not initiate or consent to. The following accounts were fraudulently opened in my name and do not belong to me:XXXX XXXX credit card XXXX| Limit $XX/XX/XXXX limit $XXXX XXXX XXXX XXXX XXXX | XXXX $XXXX / $XXXX XXXX XXXX | XXXX $XXXX XXXX | XXXX $XXXX XXXX XXXX | XXXX $XXXX XXXX | XXXX $XXXX XXXX XXXX | XX/XX/XXXX $XXXX XXXX XXXX XXXX | XXXX | XXXX $XXXX XXXX | XXXX Opened XXXX Balance $XXXX Credit limit $XXXX have taken the appropriate legal steps to report this identity theft, including filing an official complaint with the Federal Trade Commission (FTC) and submitting a police report. Copies of both are included with this letter for your review.\n\nUnder the Fair Credit Reporting Act (FCRA), Section XXXX, I am formally requesting that you block and remove these fraudulent accounts from my credit report. This section of the law requires credit bureaus to block information resulting from identity theft within XXXX business days of receiving proper documentation. Please update your records accordingly and provide me with a written confirmation once these accounts have been removed.\n\nI appreciate your prompt attention to this matter and your help in restoring the accuracy of my credit profile.'
Frequently Asked Questions
What is Complaint #15419022 about?
Complaint #15419022 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-08-20T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.