Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #15418911

Complaint Overview

Complaint ID: 15418911

Company: Affirm Holdings, INC

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Sub-Issue: Information belongs to someone else

State: New York

ZIP Code: 119XX

Date Received: 2025-08-20T12:00:00-05:00

Date Sent to Company: 2025-08-20T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I filed a dispute with XXXX and spoke with affirm, they told me I dont have a card or loan on file with them, I explained its my wifes account and there was a return issue, and its against the fair credit reporting act to put this on my credit report as it doesnt belong to me, they posted a 2nd late payment, the 2nd call they told me I do hav a account but could not tell me the acct number and they dont have all my information on that account, I tried to dive this with affirm and exertion but have no option but to file a complaint. Thank you for listening

Frequently Asked Questions

What is Complaint #15418911 about?

Complaint #15418911 was filed against Affirm Holdings, INC regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-08-20T12:00:00-05:00.

How did Affirm Holdings, INC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Affirm Holdings, INC?

Yes, visit the Affirm Holdings, INC company profile at readthecomplaint.com/company/affirm-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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