Debt collection -- Written notification about debt -- Complaint #15418536
Complaint Overview
Complaint ID: 15418536
Company: Halsted Financial Services, LLC.
Product: Debt collection
Sub-Product: Other debt
Issue: Written notification about debt
Sub-Issue: Didn't receive enough information to verify debt
State: South Carolina
ZIP Code: 29016
Date Received: 2025-08-20T12:00:00-05:00
Date Sent to Company: 2025-08-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
In XX/XX/year>, I received a written settlement offer by text from Halsted Financial Services regarding a debt originally with XXXX XXXX XXXX XXXX ( XXXX of XXXXXXXX XXXX XXXX ). The message stated I was eligible for a {$6500.00} discount off the full balance of {$8100.00}, with an option to pay through 36 biweekly installments of {$45.00}. I did not act immediately on the offer but reached out later intending to accept it. On Wednesday, XX/XX/XXXX, I emailed Halsted to ask about settling the account. I sent follow-up emails on Saturday, XX/XX/XXXX, and Monday, XX/XX/XXXX. I did not receive a response. On Tuesday, XX/XX/XXXX, I called Halsted directly. During the phone call, a representative informed me that the account had been sold to a new creditor. However, they refused to disclose the name or contact information of the company that now owns the debt. I was given no instructions on how to resolve the matter with the new holder. I am trying to resolve this debt in good faith, but without knowing who owns it or how to contact them, I can not proceed. I am requesting that Halsted Financial Services be required to disclose who currently owns the account and provide appropriate documentation verifying the sale or assignment, in accordance with my rights under the Fair Debt Collection Practices Act.
Frequently Asked Questions
What is Complaint #15418536 about?
Complaint #15418536 was filed against Halsted Financial Services, LLC. regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2025-08-20T12:00:00-05:00.
How did Halsted Financial Services, LLC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Halsted Financial Services, LLC.?
Yes, visit the Halsted Financial Services, LLC. company profile at readthecomplaint.com/company/halsted-financial-services-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.