Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #15365402
Complaint Overview
Complaint ID: 15365402
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Washington
ZIP Code: 98271
Date Received: 2025-08-18T12:00:00-05:00
Date Sent to Company: 2025-08-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Transunion XX/XX/year> Equifax XX/XX/year> Experian XX/XX/year> there is a fraudulent account on my report that is preventing me from getting out of a XXXX XXXX household and into a safe home under my name with my children i do not owe a debt to any prior residents or collection under this name XXXX XXXX XXXX XXXX in the amount of XXXX. I have already filed a FTC report in regaurds to this collection on my credit accounts as well the bureas did not respond or have accurat information on how they have verified this debt as mine. I need this removed immediatly
Frequently Asked Questions
What is Complaint #15365402 about?
Complaint #15365402 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-08-18T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.