Payday loan, title loan, personal loan, or advance loan -- Getting the loan -- Complaint #15364531
Complaint Overview
Complaint ID: 15364531
Company: Affirm Holdings, INC
Product: Payday loan, title loan, personal loan, or advance loan
Sub-Product: Installment loan
Issue: Getting the loan
State: Pennsylvania
ZIP Code: 15221
Date Received: 2025-08-18T12:00:00-05:00
Date Sent to Company: 2025-08-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I completed a hotel reservation with a card they issued me for the purpose of making payments in 4 or less installments. Once i was completed the payment on the website for the reservation, i was never offered an option to set up a loan.
Frequently Asked Questions
What is Complaint #15364531 about?
Complaint #15364531 was filed against Affirm Holdings, INC regarding Payday loan, title loan, personal loan, or advance loan specifically about Getting the loan. It was received by the CFPB on 2025-08-18T12:00:00-05:00.
How did Affirm Holdings, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, personal loan, or advance loan) and describe your issue in detail.
Can I see other complaints against Affirm Holdings, INC?
Yes, visit the Affirm Holdings, INC company profile at readthecomplaint.com/company/affirm-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.