Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #15340214
Complaint Overview
Complaint ID: 15340214
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Illinois
ZIP Code: 604XX
Date Received: 2025-08-17T12:00:00-05:00
Date Sent to Company: 2025-08-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I reviewed my Experian credit report and noticed you are reporting a derogatory account under XXXX XXXX, Account XXXX XXXX XXXX XXXX XXXX XXXX This account shows a balance of {$190.00}, marked as derogatory, and listed as a Collection/Charge-off. This reporting is inaccurate and inconsistent. XXXX states they report to all three major credit bureaus, however, this account does not appear on either TransUnion or Equifax. The fact that it only appears on Experian makes it unverifiable and inaccurate under the Fair Credit Reporting Act. According to 15 U.S. Code 1681b ( 2 ) and FCRA Section 605B, it is illegal to report anything on my credit file without proper permissible purpose. Please remove this account from my Experian report immediately. Keep in mind that you are required to delete this no later than 4 days after receiving this dispute from me. Thank you for your prompt attention.
Frequently Asked Questions
What is Complaint #15340214 about?
Complaint #15340214 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-08-17T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.