Vehicle loan or lease -- Managing the loan or lease -- Complaint #15339709
Complaint Overview
Complaint ID: 15339709
Company: Wells Fargo & Company
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Managing the loan or lease
Sub-Issue: Billing problem
State: Florida
ZIP Code: 34655
Date Received: 2025-08-17T12:00:00-05:00
Date Sent to Company: 2025-08-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was a victim of Wells Fargo Auto fees, interest being misapplied etc ( The Consumer Financial Protection Bureau ( CFPB ) ordered Wells Fargo to pay over {$2.00} XXXX in redress to consumers and a {$1.00} XXXX civil penalty for legal violations across several product lines, including auto loans ). The loan was under XXXX XXXX XXXX XXXX. I received a check for {$1.00} as settlement. I believe Im owed more than {$1.00}. How do we get them to take full accountability?
Frequently Asked Questions
What is Complaint #15339709 about?
Complaint #15339709 was filed against Wells Fargo & Company regarding Vehicle loan or lease specifically about Managing the loan or lease. It was received by the CFPB on 2025-08-17T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.