Money transfer, virtual currency, or money service -- Trouble accessing funds in your mobile or digital wallet -- Complaint #15333017
Complaint Overview
Complaint ID: 15333017
Company: Block, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Trouble accessing funds in your mobile or digital wallet
State: Arizona
ZIP Code: 850XX
Date Received: 2025-08-16T12:00:00-05:00
Date Sent to Company: 2025-08-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
This has been a ongoing issue involving cash app, XXXX XXXX XXXX XXXX XXXX XXXX Cash App was requested by me XX/XX/XXXX to restrict my account from withdraws and transfers not allowed, placing the account into deposit only. XXXX is missing from XX/XX/XXXX, with a deposit statement printed out by the ssa main office. I opened multiple claims and case numbers within 5 minutes these case numbers were closed. The complaint I made to you XX/XX/XXXX was never followed up by cfpb though multiple responses were sent to your department. I have deliberate interference going on with hacking my device .Antitrust violations explotation criminal this is no longer criminal. XXXX settlement from cash app never recieved. XXXX XXXX attached to my broker retail and is part of my XXXX beneficiary, retail broker and other illegal finacial fraud committed by XXXX XXXX involving other cases from oig ftc hippa uhc XXXX and XXXX accounts. Cash App can not explain why they were caught into my chase personal account. In XX/XX/XXXX chime reported this discrimination and fraud on my behalf. The XXXX ending account was in fact listed. Deeds all in one was stolen by XXXX I have verified myself on multiple occasions. The m9st recent I feel also the most important issue involving a XXXX money order sent from my chase account I did not authorize. This was done XX/XX/XXXX card ending in XXXX I never linked another chase debit card to my cash app period. XX/XX/XXXX I transfered the funds held in cash app however most of the money was missing. XXXX from savings XXXX bitcoin and XXXX cash balance was transfered over to my chase account. Then I had a XXXX money transfer going to cash app. This did not go into my cash app XXXX XXXX Cash App can not tell me where this deposit went. Cash App can not tell me where XXXX deposit made XX/XX/XXXX went. XXXX deposit made on XX/XX/XXXX went the XXXX dollar deposit went XXXX deposit went XXXX deposit went that's it. Now with this stated goes back to the missing XXXX from savings missing XX/XX/XXXX, XXXX deposit missing for the cash app settlement. I learned that greendot bank was connected external through cash app. XXXX XXXX plays a role in this for two reasons they were responsible for committed fraud that started in my account. Beneficiary retail broker. I have disputed multiple transactions. I have asked for rational explanation as to why teenagers were listed in my crypto bitcoin account why my investment accounts were utilized by unauthorized parties and all of the bank statements have had alterations and inaccurate data placed in them. I want my assets and I want to know where the XXXX went. Finding this answer will resolve the question and locate the unauthorized criminals responsible for the fraud theft and unauthorized withdrawls. XXXXXXXX XXXX took XXXX another XXXX XX/XX/XXXXXXXX XXXX XXXX took XXXX XX/XX/XXXX XXXX XX/XX/XXXX and XXXX on XX/XX/XXXX. I do not have any of my XXXX or XXXX products all are lost/ stolen. All of my services like Workspace XXXX XXXX etc are utilizing unauthorized no consent from me. I can not have a normal or rational solution or a proper investigation done because the institution that is handling the complaint are responsible for the matter. XXXXXXXX XXXX ohio and California. I have filed additional police reports I have added and submitted new evidence within the past few weeks ic3 oig foia finra frc irs sec fdic dmv attorney General vat commerce along with additional reports involved with hippa technology insurance additional regulations software and vendors. My shares annuities certs ssl apk sku dda trust and residual income all suffering danmage and I'm giving absolutely nothing forced to stay at a homeless compound shelter while this matter is resolved, BTW I would love to know what your agreement with cash app falls in. I want my money. I want answers and I want these criminals locked up.
Frequently Asked Questions
What is Complaint #15333017 about?
Complaint #15333017 was filed against Block, INC. regarding Money transfer, virtual currency, or money service specifically about Trouble accessing funds in your mobile or digital wallet. It was received by the CFPB on 2025-08-16T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.