Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #15301325
Complaint Overview
Complaint ID: 15301325
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Georgia
ZIP Code: 30005
Date Received: 2025-08-14T12:00:00-05:00
Date Sent to Company: 2025-08-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
XXXXAccount in Dispute: XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXXBalance Reported: $XXXX (Balance Updated XXXX XXXX XXXXXXXXStatus Reported: Charge-Off (CO) with $XXXX past due, despite no signed contract or proof of liability.XXXXNature of New Dispute and New EvidenceXXXXThis is a new dispute based on new evidence showing that Experian, through the furnisher XXXX XXXX, has updated this account on XXXX XXXX XXXX to continue reporting a Charge-Off (CO) status, unlawfully re-aging the account and perpetuating inaccurate, unverifiable, and misleading credit informationXXXX have never signed or authorized any contract agreement for this account, and XXXX XXXX has refused to provide any signed agreement proving I am liable. The account is not mine and is disputed in full under the Fair Credit Reporting Act (FCRA).\n\nThe continued reporting of a charge-off without a balance and without a valid 1099-C violates federal law and the Metro 2 Credit Reporting Resource Guide standards for accurate data reporting.XXXXStatutory ViolationsXXXXFCRA 1681e(b) Failure to Ensure Maximum Possible Accuracy\nUpdating this tradeline as a CO in XXXX XXXX without verified liability or contractual proof misrepresents its accuracy, harming my creditworthiness.XXXXFCRA 1681i(a)(1)(A) Duty to Reinvestigate Upon Receipt of DisputeXXXX am submitting this as a new dispute with newly discovered evidence (XXXX XXXX XXXX update). You are required to conduct a reinvestigation and either verify with complete documentary evidence or delete the tradeline.XXXXXXXXFCRA 1681i(a)(5)(A) Duty to Delete Unverifiable Information\nIf the furnisher cannot produce a signed agreement proving liability, this account is unverifiable and must be deleted.XXXXXXXXFCRA 1681c(a)(4) Illegal Re-AgingXXXXThis account has been charged off since XXXX XXXX, yet it is being updated with new CO notations in XXXX, changing the date of delinquency and artificially extending the derogatory impact beyond the 7-year reporting period allowed by law.XXXXIRS Code 26 U.S.C. 6050P Failure to Issue 1099-CXXXXIf the debt was charged off and no longer collectible, the creditor is required to issue a 1099-C for debts over $XXXX. No such form has been issued, making the reporting misleading and incomplete.XXXXMetro 2 Standards Compliance Condition Code\nUnder Metro 2 guidelines, a charge-off with no outstanding balance must be reported with the proper Compliance Condition Code (e.g., XXXX for disputed) and must reflect XXXX balance and XXXX past due. Reporting a balance and past due amount with a charge-off is inconsistent with Metro 2 data standards and constitutes inaccurate credit reportingXXXXRequired ActionXXXXUnder FCRA 1681i(a) and 1681c-2(c), I demand that Experian:XXXXPermanently delete this XXXX XXXX account from my credit file ORXXXXProvide full documentary evidence, including a signed contract agreement proving liability and a complete payment history.XXXXIf you cannot produce verifiable documentation within the statutory timeframe, you must delete the account entirely.\n\nI further demand written confirmation of the results of your reinvestigation and compliance with 1681c-2(d) regarding reinsertion prohibitions.XXXXFailure to comply will result in escalation to the CFPB, FTC, IRS Criminal Investigation Division, and pursuit of all available civil remedies under FCRA 1681n and 1681o for willful and negligent noncompliance.'
Frequently Asked Questions
What is Complaint #15301325 about?
Complaint #15301325 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-08-14T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.