Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #15248328

Complaint Overview

Complaint ID: 15248328

Company: Pentagon Federal Credit Union

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Sub-Issue: Information belongs to someone else

State: Michigan

ZIP Code: 48314

Date Received: 2025-08-12T12:00:00-05:00

Date Sent to Company: 2025-08-13T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I was a victim of identity theft. Several accounts were open in my name from pentagonXXXX federal credit union while i was seving 13 years and 4 months in federal XXXX. the following account # are XXXX, type of account, loan. XXXX, type of account credit card. enclose/ attached are supported documents such as, proof of XXXX, FTC report also proof of residency as well as federal prison I.D . with federal number and federal release XXXX .. As well as Michigan XXXX 's license with current mailing address..

Frequently Asked Questions

What is Complaint #15248328 about?

Complaint #15248328 was filed against Pentagon Federal Credit Union regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-08-12T12:00:00-05:00.

How did Pentagon Federal Credit Union respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Pentagon Federal Credit Union?

Yes, visit the Pentagon Federal Credit Union company profile at readthecomplaint.com/company/pentagon-federal-credit-union to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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