Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #15248075
Complaint Overview
Complaint ID: 15248075
Company: Spring Oaks Capital, LLC
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Ohio
ZIP Code: 43219
Date Received: 2025-08-12T12:00:00-05:00
Date Sent to Company: 2025-08-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
In reviewing Spring Oaks Capitals response, they have confirmed the following facts : Account opened : XX/XX/XXXXXXXX Last payment : XX/XX/XXXX ( {$100.00} ) Account charged off : XX/XX/XXXX They report the open date as XX/XX/XXXX, which is the date they purchased the account. Per the Fair Credit Reporting Act ( FCRA ), the Date of First Delinquency ( DOFD ) is defined as the date of the first missed payment that led to the charge-off, not the date the account was sold or purchased by a third party. The XXXX XXXX XXXX XXXX ( XXXX ) guidelines do not override the FCRAs requirements for accurate DOFD reporting. By reporting XX/XX/XXXX as the open date instead of the actual DOFD of XX/XX/XXXX, Spring Oaks Capital is effectively re-aging the account. This artificially extends the reporting period by roughly 7 months, keeping the account on my credit report longer than legally permitted. I request that the CFPB require Spring Oaks Capital to : 1. Correct the DOFD with all credit reporting agencies to reflect XX/XX/XXXX, with the appropriate fall-off date, or 2. Delete the account entirely if they can not or will not correct the DOFD to the actual delinquency date. I have attached their written admission from the CFPB response that states the actual last payment date ( XX/XX/XXXXXXXX ) and confirms the charge-off date. This is a direct FCRA compliance issue, and I request expedited review.
Frequently Asked Questions
What is Complaint #15248075 about?
Complaint #15248075 was filed against Spring Oaks Capital, LLC regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-08-12T12:00:00-05:00.
How did Spring Oaks Capital, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Spring Oaks Capital, LLC?
Yes, visit the Spring Oaks Capital, LLC company profile at readthecomplaint.com/company/spring-oaks-capital-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.