Money transfer, virtual currency, or money service -- Other transaction problem -- Complaint #15221585
Complaint Overview
Complaint ID: 15221585
Company: Block, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Other transaction problem
State: District of Columbia
ZIP Code: 20032
Date Received: 2025-08-11T12:00:00-05:00
Date Sent to Company: 2025-08-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I'm filing a complaint against Cash App Block , Inc. due to n in advocate, customer service and unfair practices which violate the Customer Finance Protection Act. Cash App fail to take timely and effective measures to prevent an address fraud on your platform leave in my account, unprotected and vulnerable. Furthermore, their dispute resolution process was unfair and deceptive as they did not apply with error resolution requirement under the Electronic Fund Transfer Act and Regulations E. These actions have caused significant inconvenience and financial loss and I seek approprite redress to these violations.
Frequently Asked Questions
What is Complaint #15221585 about?
Complaint #15221585 was filed against Block, INC. regarding Money transfer, virtual currency, or money service specifically about Other transaction problem. It was received by the CFPB on 2025-08-11T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.