Payday loan, title loan, personal loan, or advance loan -- Charged fees or interest you didn't expect -- Complaint #15198027
Complaint Overview
Complaint ID: 15198027
Company: Uprova Credit, LLC
Product: Payday loan, title loan, personal loan, or advance loan
Sub-Product: Payday loan
Issue: Charged fees or interest you didn't expect
State: Ohio
ZIP Code: 45231
Date Received: 2025-08-10T12:00:00-05:00
Date Sent to Company: 2025-08-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Today on XX/XX/year>, I applied for a loan through Uprova.com and I was waiting to see the full loan details before applying but they showed me the full loan details including the money in total I have to pay back only after I hit continue. I havent spent any of the money yet and I wanted to contact them but didnt know if there were any ways to decline everything as a whole or return it and be done, but it looks like even if I done that id be in the whole XXXX dollars.
Frequently Asked Questions
What is Complaint #15198027 about?
Complaint #15198027 was filed against Uprova Credit, LLC regarding Payday loan, title loan, personal loan, or advance loan specifically about Charged fees or interest you didn't expect. It was received by the CFPB on 2025-08-10T12:00:00-05:00.
How did Uprova Credit, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, personal loan, or advance loan) and describe your issue in detail.
Can I see other complaints against Uprova Credit, LLC?
Yes, visit the Uprova Credit, LLC company profile at readthecomplaint.com/company/uprova-credit-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.