Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #15197361
Complaint Overview
Complaint ID: 15197361
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: Tennessee
ZIP Code: 37128
Date Received: 2025-08-10T12:00:00-05:00
Date Sent to Company: 2025-08-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I am filing a formal complaint under the Family Educational Rights and Privacy Act ( FERPA ) regarding an unauthorized disclosure of my student loan records and personally identifiable information ( PII ). On XX/XX/year>, I became aware that my student loan information, including my Social Security number, address, payment history, etc., was accessed or disclosed without my consent. This appears to have occurred through XXXX XXXX and is a direct violation of FERPA protections. Because of this breach, unlawfully obtained and inaccurate student loan information has been furnished to consumer reporting agencies. This has caused direct harm to my credit profile and constitutes a violation of the Fair Credit Reporting Act ( FCRA ).
Frequently Asked Questions
What is Complaint #15197361 about?
Complaint #15197361 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2025-08-10T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.