Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #15197243
Complaint Overview
Complaint ID: 15197243
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: Washington
ZIP Code: 98058
Date Received: 2025-08-10T12:00:00-05:00
Date Sent to Company: 2025-08-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am a documented fraud victim with an Extended Fraud Alert and a security freeze in place under FCRA 605A ( b ). Equifax is reporting a charged-off account from XXXX XXXX XXXX XXXX that is inaccurate and unverifiable. I have disputed this account with both Equifax and XXXX XXXX XXXX XXXX, requesting original signed contracts, a complete payment history, and charge-off documentation as required under FCRA 1681i and 1681s-2 ( b ). Neither party has provided proof, yet the account continues to be reported as accurate. This violates the federal requirement for maximum possible accuracy and my rights as a consumer under the Fair Credit Reporting Act and Louisiana state law ( XXXX. XXXX ). I request immediate permanent deletion of this tradeline from my credit report and written confirmation of the deletion from both Equifax and XXXX XXXX XXXX XXXX. Supporting documents ( dispute letters, fraud alert proof, certified mail receipts ) are attached. And Im dv victim this causing me to be in danger Requested Resolution : Permanent deletion of the XXXX XXXX XXXX XXXX XXXX from Equifax. Written confirmation from both Equifax and XXXX XXXX XXXX XXXX.
Frequently Asked Questions
What is Complaint #15197243 about?
Complaint #15197243 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-08-10T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.